Dear Len,

I want to express how grateful Dad and I am with all the work that Montgomery Sansome did to repair his house after the recent fire.

Though Dad was safe, the devastation of the fire was overwhelming. How were we to put all the memories of 48 years back together? We took the recommendation of my sister-in-law’s mom, Barbara Bausino (Montgomery Sansome’s accountant). She has worked with you for many years and expressed a high opinion of your business practices and ethical standards.

That’s when you, Len, came into our lives. It was your genuine care and concern for us. that was so evident. You understood how devastating this was for our family. You helped us through the process that we sometimes found too difficult to think about. You always kept us updated on the project, letting us know how things were going, and what the next steps would be. You even came down to our house in San Jose (Dad’s temporary home), so as we could make decisions or meet with us at a tile shop etc. This daily contact, keeping us in the loop and on task again shows your genuine interest in the people you are working with.

The project included rebuilding a new kitchen, porch, new windows, returning the family room the way it was prior with the wood wainscot that needed to match the hallway and keeping the glass panel divider (other contractors wanted to get rid of to make things easier). But you understood how important this was for Dad. It was part of the memories.

The garage also had to be repaired adding a new furnace and restoring cabinetry and workbenches so important to Dad. When putting these cabinets in, you knew about Dad’s physical mobility difficulties and asked if we wanted to lower these cabinets to meet Dad’s needs. Again this showed us we had made the right decision to go with Montgomery Sansome, because you didn’t just take care of the house, you were truly thinking about the people who live in the house.

We never had to tell you to please be careful of anything, because you always thought about it before anything occurred. An example of this, was when you created a barricade around the backyard area to protect Dad’s plants all planted by him 48 years ago.

You are always the professional with ethics, Len. You always were on top of the project and treated it as if it was your own home. If it did not meet your standard you had it redone.

We have recommended you to other family members, and of course, they are as delighted as we are with your work.

I guess that’s why even now, months later, whenever we have a concern or need something to be done, we call or email Len, our “personal contractor” and we feel a friend.

Thanks for good reconstruction memories! On behalf of our family we thank you for the fine job you have done for us.

We recommend you, Len to anyone interested in any type of reconstruction, because you will do a first rate job.

Thanks again, Len.

Sincerely,

Montgomery Sansome
305 Adrian Rd Millbrae, CA 94030-3104

To whom it may concern,

It’s amazing just how far Montgomery Sansome will go to please its customers. I have never been happier to know a construction company like yours. Len is a dedicated general manager and very reliable. I’m one of those customers who are lucky enough to come across Montgomery Sansome. I just wish that I had known your company twenty years ago when I bought my first house. Montgomery Sansome would have saved a lot of heartaches of going through many of non-showing-up, pay-me-before-the-job-is-done, or leaving-a-mess-behind contractors.

Keep up the great work. I wish I had more properties so that I can keep on hiring you.

Sincerely, Sumako Tobori

Montgomery Sansome also can provide temporary electrical power, including isolating portions of the structure that remain occupiable, while shutting down the circuits to the damaged portions.

When our crews arrive on site you will be delighted with their expertise in handling the problem in the most expedient way. We perform the installation of temporary shoring where required, the installation of plywood, or other solid surface necessary to address the security breech, as well as providing secured access openings which allow the owners and insurance adjusters access to the damaged facility in order to better evaluate the extent of damage and repairs required. Montgomery Sansome trained crews are interested in your safety, your security, and the mitigation of damages.

We provide these services with decades of experience. You’ll be happy you called Montgomery Sansome.